Terms & Conditions

Introduction

Welcome to Joydewey. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and/or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree to all of these Terms and Conditions, do not use this website or purchase our products.

Eligibility

To use our website and purchase our products, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Possess the legal authority to create a binding legal obligation
• Use the website in accordance with these Terms and Conditions

Products and Pricing

We strive to ensure that all information on our website is accurate. However, we reserve the right to:

• Modify or discontinue any product without notice
• Correct any errors, inaccuracies, or omissions in product descriptions or pricing
• Cancel orders if a product is listed at an incorrect price
• Change prices at any time without prior notice

Orders and Payment

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to accept or decline your order for any reason.

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Apple Pay and Google Pay

Your payment will be processed at the time of order placement. If your payment cannot be processed, your order will not be fulfilled.

Shipping and Delivery

We aim to process and ship orders within 2-3 business days. Delivery times vary depending on your location:

• Within EU: 3-7 business days
• International: 7-14 business days

Shipping costs are calculated based on the destination and weight of your order. You will see the shipping cost during checkout before completing your purchase.

We are not responsible for delays caused by customs, weather conditions, or other factors beyond our control.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange.

To be eligible for a return:

• Items must be unused, in original packaging, and in the same condition as received
• Items must include all original tags and labels
• You must provide proof of purchase

The following items cannot be returned:

• Items that have been used, washed, or altered
• Personalized or custom-made items
• Items purchased during clearance or final sale

Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Joydewey or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent.

User Accounts

When you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account and password
• Restricting access to your computer or device
• All activities that occur under your account or password

We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

Limitation of Liability

To the fullest extent permitted by law, Joydewey shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the website
• Any products purchased through the website
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to the website or products

Our total liability to you for all claims arising from or related to the website or products is limited to the amount you paid for the products.

Indemnification

You agree to indemnify and hold harmless Joydewey and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the website, violation of these Terms and Conditions, or infringement of any intellectual property or other right of any person or entity.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in Sydney, Australia.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified Terms and Conditions.

We encourage you to review these Terms and Conditions periodically for any updates.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Joydewey
456 Trendy Street, Sydney, NSW 2000, Australia
Email: customersupportline@joydewey.com